Shipping Policy
Please note that our order processing times are separate from the shipping times that are seen at checkout.
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During the holiday seasons, we may experience a delay in processing time due to high volume. We will make every effort to notify our guests of any anticipated processing and shipping delays.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We may offer $X flat rate shipping to the USA only.
Shipping option Estimated delivery time Price
Padded Flat Rate Envelope 1 to 3 business days $8.80 Commercial Pricing
Small Flat Rate Box 1 to 3 business days $8.55 Commercial Pricing
In-store pickup
You can skip the shipping fees with free local pickup at 15644 Madison Avenue, Ste. 215, Lakewood, Ohio 44017. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2 to 5 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 12 pm to 2 pm on [Tuesday and Thursday]. Please have your order confirmation email with you when you come.
International Shipping
We do not offer international shipping at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at customersupport@iammaebella.com with your name and order number, and we will look into it for you.
Include a link for customers to track their order if available.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.