Service Agreement for Body Contouring Services
Any client that books a service either through a live agent, or through the booking system agrees and willfully enters into this agreement. This Service Agreement (“Agreement”) is made and entered into on the first appointment, between (Rapid Mobile Lab Solutions LLC d/b/a Mae BELLA Hydration Aesthetics Wellness) (referred to as the “Studio”), (15644 Madison Avenue, Ste. 215, Lakewood, Ohio 44107) and Name (“Client”):
1.Services Provided: The Studio agrees to provide body contouring services to the Client as mutually agreed upon. Services will be provided by a therapy technician. The services may include, but are not limited to:
a.Infrared Sauna Blanket
b.Ultrasonic Cavitation
c.RF Therapy/RF Skin Tightening
d.Wood Therapy
e.Vacuum Therapy
f.Low Level Laser Lipo Pads
g.Low Level Laser Therapy
h.Electrical Muscle Stimulation (EMS)
i.Electroporation
j.Vibration Plate
k.Yesotherapy
l.Virtual Mesotherapy
m.Skin Tightening Wraps & Serums
n.Brazillian Butt Plump/Butt Plump
o.Breast Lifts
2.Payment Terms:
a.The Client agrees to pay the Studio the agreed-upon amount for the services.
b.Payment shall be made in USD and is due before services are rendered.
c.Accepted payment methods include cash, credit card, debit card, or any other method as agreed upon by both parties.
3.Appointment Cancellation and Rescheduling:
a.The Client agrees to provide at least 24hours’ notice in case of appointment cancellation or rescheduling.
b.Failure to provide the required 24 hours’ notice will result in a charge for the balance of the scheduled session and the forfeiture of any deposits. All charges resulting from the failure to provide the required 24 hours’ notice must be paid prior to services being provided at the next scheduled session.
c.Failure to cancel or reschedule within the specified time frame will result in a cancellation fee equal to the amount of the scheduled appointment, which will automatically be charged to the credit card that was used to pay the initial appointment deposit for all new clients. For current clients, the cancellation fee must be paid prior to scheduling the next appointment or if a package was purchased, it will be deducted from the package balance.
4.Client Responsibilities:
a.The Client agrees to follow all instructions provided by the Studio for pre- and post-service care.
b.The Client acknowledges that failure to follow all instructions provided by the Studio for pre- and post-service care may inhibit and minimize overall results.
c.The Client acknowledges that results may vary depending on individual factors and adherence to recommended care.
d.The Client agrees and acknowledges that all sessions and/or services must be used within six months of the Agreement and any unused sessions and/or services are forfeited.
e.The Client agrees and acknowledges that all sales are final and there are no refunds for any unused sessions and/or services. There are no exceptions.
f.The Client agrees and acknowledges that there is a no children and no guest policy and will not bring anyone with them without prior approval.
g.The Client agrees and acknowledges that it his/her/their responsibility to disclose all health information and inform the Studio and/or treating technician of any health changes. The Client releases the Studio of any responsibility and/or liability if/when the Client fails to disclose all of his/her/their health information and/or due to any known or unknown health changes.
h.The Client understands and agrees that he/she/they is responsible for the full payment of the services rendered including add-ons, additional services, upgrades, or retail products purchased during the appointments/sessions.
i.The Client acknowledges and understands that (Rapid Mobile Lab Solutions LLC d/b/a Mae BELLA Hydration Aesthetics Wellness) will pursue legal action for chargebacks to recover not only the full amount owed but also any legal fees and any associated costs.
5.Risks and Side Effects:
a.Body contouring procedures, including but not limited to non-invasive fat reduction including cavitation, LLLT (low level light therapy aka laser liposuction), fat dissolve wraps and serums, and skin tightening treatments including but not limited to radio frequency, electroporation, virtual mesotherapy, yeso wraps, skin tightening wraps and serums, muscle building treatments including but not limited to Vibration therapy, EMS, carry certain risks and potential side effects. These may include, but are not limited to:
i.Redness: Some individuals may experience temporary redness, itching, or irritation after a body contouring treatment.
ii.Bruising and Swelling: It is possible to experience bruising and swelling after body contouring procedures, which may take several weeks to subside.
iii.Skin Irregularities: There is a possibility of uneven or irregular skin texture, contour, or coloration following the procedure.
iv.Numbness or Sensitivity: Temporary numbness or sensitivity in the treated area may occur.
v.Allergic Reactions: Some individuals may experience an allergic reaction to the materials used during the procedure.
vi.Unsatisfactory Results: While body contouring procedures aim to improve body shape and appearance, you acknowledge that you are paying for a service and there is no guarantee of achieving the desired results.
vii.Muscle Soreness: Soreness or Discomfort: It is common to experience temporary soreness or discomfort during or after a body contouring treatment, primarily but not exclusively with EMS.
viii.Other Risks: There may be other risks and side effects associated with body contouring procedures that are not listed here.
b.Cupping Therapy including but not limited to cupping for pain relief, cupping for swelling or cupping for lymphatic drainage.
i.Bruising or discoloration of the skin: Cupping may cause temporary marks or discoloration on the treated area, which typically fade within a few days to a couple of weeks.
ii.Sensitivity or discomfort: Cupping may cause temporary discomfort or sensitivity in the treated area, which should subside shortly after the treatment.
iii.Skin irritation or allergic reactions: Although rare, there is a possibility of experiencing skin irritation or allergic reactions to the materials used during the cupping treatment.
iv.Other Risks: There may be other risks and side effects associated with cupping procedures that are not listed here.
c.While Electromagnetic Lymph Enhancement (LET) is generally considered a safe and non-invasive therapy, like any medical or wellness procedure, there are potential risks and side effects to be aware of.
i.Fatigue: After a LET session, some people may feel temporarily fatigued or lethargic. This is often due to the body's detoxification process and typically improves within a short period.
ii.Allergic Reactions: In rare cases, individuals may experience allergic reactions to the materials or adhesives used during LET sessions. It's essential to inform your practitioner of any known allergies before the procedure.
iii.Exacerbation of Pre-existing Conditions: Electromagnetic stimulation may exacerbate certain pre-existing medical conditions or symptoms. It is crucial to discuss your medical history and any current health issues with your practitioner.
iv.Electromagnetic Hypersensitivity: A small percentage of people may report electromagnetic hypersensitivity (EHS) symptoms, such as headaches, dizziness, or discomfort during LET sessions. These individuals may need to avoid or limit exposure to electromagnetic fields.
v.Overstimulation: Excessive or prolonged use of electromagnetic stimulation may lead to overstimulation of the lymphatic system, potentially causing discomfort or disrupting the body's natural balance.
vi.Dehydration: Improved lymphatic flow may lead to increased fluid loss, potentially resulting in dehydration. It's important to stay well-hydrated before and after LET sessions.
vii.Temporary detoxification symptoms including but not limited to: Tiredness, headaches, rash or worsening of existing rash, bruising, soreness, redness, blistering, itching, nausea, bloating, numbness, aches, sweating, frequent urination, fever, feeling hot or cold. Detox symptoms typically fade within a few days and can be lessened with staying hydrated with water.
viii.Ineffectiveness: While many people experience positive outcomes with LET, results can vary. Some individuals may not achieve the desired benefits.
6.Liability:
a.The Studio shall not be held liable for any damages, injuries, allergic reactions, or any other reactions resulting from the services provided.
b.The Client acknowledges and assumes any potential risks associated with the services provided.
c.The Studio shall not be held liable if/when the Client fails to disclose all his/her/their health information and/or any health changes, whether known or unknown.
d.The Client shall be held liable for their behavior and actions and agrees to act and behave in an acceptable manner and with non-aggression. Client agrees the Studio, employees, or technicians shall terminate the agreement and/or services at any time if the Studio, its employees, or its technicians feel threatened or have a concern for their safety and the Client understands there are no refunds and all sales are final with absolutely no exceptions.
e.The Client agrees and acknowledges that the treating technician with the Studio may need to see and/or touch areas of the body that may be considered intimate/private to perform the necessary services and gives permission for the treating technician(s) to touch the Client in manners necessary to provide the requested services and shall not hold the Studio, employees, or the treating technician(s) liable.
7.Arbitration:
a.Any dispute or claim arising out of or relating to this Agreement, including the breach, termination, or validity thereof, shall be settled by arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
b.The arbitration shall take place in Cuyahoga County, Ohio, and the language used in the arbitration proceedings shall be English.
c.The decision of the arbitrator(s) shall be final and binding upon both parties and may be entered in any court having jurisdiction thereof.
d.The Client shall be responsible for any and all arbitration costs incurred, including any and all costs incurred by or to or for (Rapid Mobile Lab Solutions LLC d/b/a Mae BELLA Hydration Aesthetics Wellness) that is associated with the arbitration and will be billed directly to the Client from the American Arbitration Association (AAA).
8.Confidentiality:
a.Both parties agree to maintain confidentiality regarding any sensitive information shared during the course of the service.
9.Termination:
a.Either party may terminate this Agreement by providing a notice either by email or written document.
b.The Client acknowledges and understands that all sales are final and there are no refunds for any services not used and/or not provided. There are no exceptions.
c.The Client acknowledges and understands that (Rapid Mobile Lab Solutions LLC d/b/a Mae BELLA Hydration Aesthetics Wellness) will pursue legal action for chargebacks to recover not only the full amount owed and/or any outstanding balances and/or payment balance(s) but also any legal fees, time, labor, and any other associated costs and/or expenses.
d.The Client acknowledges the Studio may terminate this Agreement at any time if the Client’s behavior and/or actions are considered unacceptable or aggressive or if the Studio, employees, or technicians feel threatened or have a concern for their safety at any time.
e.The Client acknowledges and agrees that if this Agreement is terminated at any time by either the Client or the Studio, the Client is still responsible for any and all outstanding balances and/or outstanding payments and any outstanding balances and/or outstanding payments will be due in full within 14 days of the termination of this Agreement.
10.Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Ohio and Cuyahoga County, Ohio.
The undersigned parties acknowledge that they have read and understood the terms and conditions outlined in this Agreement and agree to be bound by them.
By signing below, I agree to the preceding and consent to proceed with the treatment and sign this Agreement and liability waiver to acknowledge my understanding of the risks involved and to release (Rapid Mobile Lab Solutions LLC d/b/a Mae BELLA Hydration Aesthetics Wellness) and its employees and associates from any and all liability for any injury, loss, or damage that may occur as a result of the treatment and agree to arbitration if it becomes necessary.